NeedleKrafts ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you use our premium textile and embroidery services through our website https://needlekrafts.com and associated subdomains (collectively, our "Service").

By accessing or using our Service, you agree to the collection, storage, use, and disclosure of your personal information as described below and in our Terms of Service.

Information We Collect

1.1 Personal Information

When you contact us for custom apparel manufacturing, embroidery quotes, or place orders, we collect:

Contact Details: Name, email, phone number, and company details from contact forms, quote requests, and order inquiries

Order Information: Fabric specifications, design files, sizing requirements, delivery addresses, and payment details for premium T-shirts, hoodies, sportswear, and embroidery projects

Business Details: Company name, shipping address, and project specifications for bulk orders and global brand partnerships

1.2 Non-Personal Information

Device Information: IP address, browser type, device used to access our textile design gallery and order forms

Usage Data: Pages visited (embroidery portfolio, custom apparel specs), time spent reviewing our services, and production inquiry patterns

How We Use Your Information

We use your data to:

Process embroidery digitizing requests, custom garment orders, and provide accurate production quotes

Manage end-to-end garment production from design approval to delivery tracking

Communicate project updates, fabric samples availability, and embroidery proofs

Improve our textile manufacturing processes based on client specifications and feedback

Send promotional offers for premium sportswear collections and seasonal embroidery services

Prevent fraud in bulk apparel orders and ensure accurate order fulfillment

Sharing Your Information

We share information only when necessary:

Service Providers: With shipping partners for delivery, payment processors for orders, and fabric suppliers for custom specifications (all bound by confidentiality)

Business Transfers: During company expansion or partnership opportunities in the global textile industry

Legal Requirements: To comply with Pakistani export regulations or international trade laws

Your Consent: For special project collaborations with your approved partners

Security of Your Information

We implement robust security for design files, production specifications, and client data using enterprise-grade encryption and access controls suitable for global apparel brands. While no system is impenetrable, we maintain industry-standard protections for your embroidery patterns and order details.

Your Data Protection Rights

You can request access, correction, or deletion of your personal data including saved design specifications and order history. Contact us at [email protected] to exercise these rights.

Data Retention

We retain order details and communication records as needed for warranty claims, production quality assurance, and legal compliance (typically 2-5 years for textile manufacturing records).

Children's Privacy

Our B2B textile services are not intended for children under 13. We do not knowingly collect data from minors.

International Data Transfers

As a Pakistan-based textile manufacturer serving global brands, your information may be processed in Pakistan and transferred internationally for production and shipping coordination.

Cookies & Tracking

We use essential cookies for order forms, design uploads, and production tracking. You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this policy to reflect new textile services or legal requirements. Changes will be posted here and take effect immediately.

Contact Us

NeedleKrafts
Email: [email protected]
WhatsApp: +92 312 040 5583
Website: needlekrafts.com/contact
Address: Karachi, Sindh, Pakistan

Last Updated: February 2026